Become a Scotty’s – “The Movers!” Franchisee.
If you would like to become part of a movement that will revolutionise the moving industry in Australia, I would like to talk to you. Commencing in 2014, Scotty’s – “The Movers!” will be offering Franchise opportunities. This could be your ground floor opportunity to build on what is already a well-known and respected brand to create your own business with enormous potential for ongoing growth.
Here is a snap shot of what we can offer those who make the cut to become a Franchise Partner:
Customer Call Centre
To help our Franchise Partners focus on exceeding customer expectations rather than trying to juggle the phone while carrying furniture, our Brisbane based call centre is committed to not only answering customer enquiries but promoting our brand so we can be confident our phones will keep ringing. Our call centre staff are highly trained in dealing with all aspects of customer enquiries. We don’t ever want to use a “slick sales script” to try and sell at all costs! We are simply committed to finding out what potential customers need and then offering a direct and up-front solution to their relocation requirements.
In other words, we will take care of your bookings so you can take care of your customers. Having said that, our system isn’t rigid, if customers want to book you directly, our system will let that happen and we’ll show you how to operate it with your unique log-in to our booking software.
Marketing Mentor Program
We know that not everyone has been in business before and not everyone knows how to build personal recognition in business-to-business relationships. That’s why we’re committed to spending regular and structured time with each Franchisee to introduce you to the businesses that will refer ongoing work to you. We’re also here to guide you through the everyday challenges and opportunities that go hand-in-hand with running your own business.
There are two aspects to successful and sustained business growth which are best described as National and Local awareness. We will continue to build the Brand nationally but we’ll never be too busy to help you create local awareness that will benefit you directly. We always have time for the media!
Our Marketing Works
We’ve already got the runs on the board! We understand business and we’re experts in all aspects of the removalist industry. We’ve created a webpage that is easy to navigate and we know customers appreciate it. Our system generates many thousands of new enquiries every year and each enquiry stays with us for future follow-up. This means we are continually building a self-perpetuating list for direct (but not pushy) marketing straight to the people who have already demonstrated that they need our services. In addition to this, our social media following is growing each day. It’s one thing to know what to say when the phone rings; it’s altogether something else to create a system that effectively keeps the phone ringing year after year. Our marketing strategies will give you a huge competitive advantage.